System Status

Keeping tabs on everything

Scheduled Maintenance May 2025

Medium

Service:
Web App
, 
Beta Platform
, 
API
, 
Mobile App (iOS)
, 
Mobile App (Android)
, 
Status:
Resolved
Resolved
Location:
Nationwide
Start:
May 18, 2025 8:00 PM
End:
May 18, 2025 8:45 PM

There will be a planned 60 minute outage of the PaySauce platform for scheduled maintenance from 8am NZST on Sunday 18th May.

Scheduled Maintenance Jan 2025

Medium

Service:
API
, 
Beta Platform
, 
Mobile App (Android)
, 
Mobile App (iOS)
, 
Web App
, 
Status:
Resolved
Resolved
Location:
Nationwide
Start:
January 26, 2025 9:00 AM
End:
January 25, 2025 8:35 PM

The PaySauce web and mobile applications will be offline for up to an hour between 9-10am on Sunday 26 January (NZDT).

‍Update January 26, 9:13am
This work is currently in progress.

Scheduled Maintenance Sept 2024

Low

Service:
Web App
, 
Status:
Resolved
Resolved
Location:
Nationwide
Start:
September 11, 2024 7:00 PM
End:
September 11, 2024 9:12 AM

There will be a planned 60 minute outage of the PaySauce platform for scheduled maintenance. From 7PM NZST on Wednesday, 11 September all PaySauce services will be unavailable to allow for our updates to take place.

‍Update September 11, 8:08pm
The outage will be extended by 30 minutes to 8.30PM

Update September 11, 8:12pm
All updates have been completed.

Disruption to Payments

High

Service:
External Service Provider
, 
Status:
Resolved
Resolved
Location:
Nationwide
Start:
August 23, 2024 11:00 AM
End:
August 26, 2024 8:20 AM

We've been advised by our banking partner to expect some delays to payments. Their team is working on the issue, and we'll post an update here as soon as service returns to normal.